Activity-based job-matching system: An inclusive job placement platform - 2021
Overview
This project, funded by Innosuisse, was initiated by the "Canton Zéro Chômeur" association to address the issue of long-term unemployment in Switzerland. The goal was to develop an innovative digital platform that matches job seekers' skills with the specific tasks of available positions, moving away from traditional qualification-based criteria.
As the UX Researcher on this project, I collaborated with multidisciplinary teams, including social science researchers, socio-professional integration agents, development teams, and a UI design and development agency. My role focused on understanding user needs, driving research efforts, and contributing to the overall user experience and design strategy.
The project involved academic partners (HETSL, HEG ARC, HE ARC Ingénierie) and aimed to create a socially acceptable, user-friendly platform for integration agents and job seekers.
* in French
My role in this project
As a UX Researcher, I:
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Conducted user research (contextual interviews and focus groups) to understand the needs of integration agents, job seekers, and employers.
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Collaborated with multidisciplinary teams to integrate diverse perspectives into the proposed solutions.
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Contributed to the creation of high-fidelity mockups.
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Proposed user-centered UX solutions validated through user testing.
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Provided recommendations based on findings to guide the next steps of development.
Project duration
12 months From the initial research phase to post-user testing recommendations.
Key skills and tools mobilised
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User research (contextual interviews, focus groups, activity synthesis)
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Analysis of key factors for social acceptability
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Definition of design criteria based on identified challenges and opportunities
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UX design (user flows, wireframes, high-fidelity prototypes)
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UI Design
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Design and execution of user testing sessions
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Cross-disciplinary collaboration with researchers, developers, and UI designers
Adobe Creative Suite
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